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About
El Pollo Loco
Welcome to El Pollo Loco, the beloved destination for flame-grilled chicken that is as rich in flavor as it is in tradition. Nestled in Denton, TX, at 2822 W University Dr, this vibrant eatery has become a go-to stop for those seeking a taste of authentic Mexican-inspired grilled chicken. With the ringing phone number +1 817-997-4278, your next satisfying meal is just a call away.
What sets El Pollo Loco apart? The secret lies in their fire-grilling technique, combined with a zesty citrus marinade that ensures each bite is packed with succulent flavor. Whether you’re indulging in a 3pc Chicken Breast & Wing Meal or celebrating with a 14pc Familia Dinner, the taste experience is simply unmatched. Customers rave about their grilled chicken, with one praising its nostalgic flavors reminiscent of sunny days in Los Angeles. You can practically hear the grill sizzling in every bite!
Beyond just chicken, El Pollo Loco offers a variety of dishes that appeal to all ages. Their Mac & Cheese Taco Kids Meal turns classic comfort food into a fun and delicious treat for younger diners. If you're craving something crisp and fresh, the Chicken Taquitos Combo—with handmade taquitos filled with shredded ranchero chicken—will not disappoint, especially when paired with guacamole and pico de gallo salsa.
The atmosphere at El Pollo Loco shines as brightly as the flavors of its dishes. Cleanliness is evident, and the friendly staff reflect a dedication to service that enhances the overall dining experience. One customer pointed out how a chef personally engaged with diners to set expectations on wait times, creating a welcoming environment that makes you feel valued. It’s this quality of service, coupled with excellent food, that draws patrons back time and time again.
In a world of numerous fast-food options, El Pollo Loco stands out for its commitment to quality and community. With multiple family meal options to satisfy large gatherings or just a quick bite for yourself, this restaurant is a top pick for flavorful, hearty meals. So, whether you're a lifelong fan or a first-time visitor like many of the satisfied customers, exploring the menu of El Pollo Loco will surely ignite your love for grilled chicken!
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“ Never been to Pollo Loco before but it was really good. Making a stop on the way to Oklahoma. Service was really good, the wait wasn't too long, but the grill chicken was taking a little longer. Ala and all it was good. ”
“ The flavor I remember as a kid of eating in LA! I absolutely love Pollo Loco! Nothing bad to say about this whatsoever. Highly recommend this grilled savory delicious chicken! ”
“ Took my niece and nephew to Pollo Loco and the experience we had was incredible. The staff (especially the cook) were super friendly and continuously asked us how we were doing throughout our visit. The cook himself even came out not even 5 minutes after we sat down to explain a possible wait time for our food which we appreciated SO much. Will be coming back and recommending this location to friends and family :) ”
“ What a delightful place. El Pollo Loco is one of the few places I have been that is nearly spotless. The entire place was clean as can be. The employees very nice. Special shout out to Neim. She took my order with a smile and I asked her for a suggestion and she responded with confidence and it was an excellent suggestion. To top that, the food was delicious. How often do you get the trifecta of clean, nice employees and good food? Not too often. I will visit El Pollo Loco again because of this experience and there were plenty of other items I must try. Also if you're a Dallas Cowboys fan, their is an employee name Keith that you will believe is Drew Pearson. I'm still not sure its not him. He could be the owner and was there working with his talented employees. He could be doing his own Undercover Boss episode. Go check him out see how much he looks like the original 88 Mr Pearson. I also told the manager Regina, who was also quite nice, how wonderful this place was. ”
“ That chicken is just amazing! The service has been great, and the people taking the orders and payment are respectful. I've never been inside, so I can not say much on that. Overall, it was a great experience. ”
“ Fantastic place to eat! Staff is nice and the food is amazing. Very fast and great value. ”
“ UPDATE: 9.3.21 I returned to the store drive thru and explained my order. The on duty manager, immediately recognized the error and corrected it on the spot. She explained to me how the error was made, which I understood- we all make mistakes and sometimes the hardest part is admitting it. She was super kind and made me a fresh bowl and chips. I’m super happy that my first Denton fast food meal was made right. I chose el Pollo Loco because they are all over Cali and always serve great food, and of course the service. To management below, thank you for responding and willing to rectify the matter, but the on-site store manager took care of it. ***disclaimer - I didn’t have time to post an after pic, bc I had to eat the meal in the car, but it was made right I just left the el pollo loco store on University in Denton and my order is wrong. Kenya was the employee who took my order and payment. When I pulled to the window, she asked me if I wanted the puck sauce and I said no, I’m allergic to tomatoes and it sauces. I heard her tell the person making the bowl he had to make it over because I was allergic. I drive back to the office to enjoy a sit down lunch and couldn’t. I immediately called the store and got an automated voice, pressed option 4 to speak with the store and it goes to a busy sound and then hangs up. I called six times- same out come. Now I have to go back to this location to get the meal done right. I’m really upset because it’s a hassle to not only deal with campus parking, university traffic, but now I will not get my last break because of this mistake. 3 stars because Kenya was nice and she did tell him/her to make the bowl without pico, and the sweet rasberry tea was really good Be prepared for traffic in all directions; it’s hard to get in and out during lunch hours — 11am-2pm ”
“ Omar was fantastic. We live in Aubrey and travel here because of the food is always excellent and the customer service is top tier. I’m not sure if Omar is the manager but he’s for sure leading by example. Love this location and will continue to drive here with my family. Worth the 20min drive ”